FAQs
Below you’ll find answers to some of the most common questions about orders, shipping, returns, and customer support. You can also visit our full FAQ page for more detailed information.
Orders are processed within 1–2 business days. After processing, delivery usually takes 6–8 business days. Most customers receive their orders within 7–10 business days. For more details, please refer to our Shipping Policy.Â
We offer a 30-day return policy. If you’re not satisfied with your order, you can contact our support team to start a return or exchange. For full details, please see our Refund Policy.
You can contact our support team by emailing info@mykonostore.com or by visiting our Contact Us page. We aim to respond to all inquiries within 1–2 business days.